Professional Bulk Photo Scanning Solutions
Frequently Asked Questions
Find answers about photo scanning, restoration, digital files, and planning your project. I’m happy to help if you’re unsure where to begin.
Call or text 904-419-3570, or use the contact form at the bottom of this page.
Getting Started
You can arrange your project directly with me—an online order is not required. Call, text, email, or use the form below. Tell me what you have, what you’d like to do with the digital files, and any deadline. We’ll confirm the service, pricing, and next steps together.
Please contact me before stopping by—all office visits are by appointment only. Call or text 904-419-3570 to arrange a time for drop-off, pickup, or a consultation.
I personally handle scanning, tape digitization, and digital restoration in my Jacksonville home office. This work stays in-house. Reprinting is the exception: I work with a professional photo lab to produce new prints.
Yes. Your originals are returned through the drop-off, pickup, or shipping arrangements we agree on. Scanning creates digital copies, and restoration is performed on those digital files—not on your physical prints.
Photo Digitizer has operated since 2021, backed by over 27 years of experience in graphic design and image work. You’ll work directly with me, Prahlad Delaney.
Digital copies make your collection easier to view, organize, share, and use for new prints or slideshows. They also give you another way to preserve images if originals fade or become damaged.
Keep copies in more than one place. A single USB drive or download should not be your only backup.
Preparing Your Photos
As a rough guide, a one-inch stack holds about 100 photos, and a typical shoebox of loose 3 × 5 or 4 × 6 prints holds around 1,000 photos. Counts vary with print thickness and how tightly the box is packed.
If you’re unsure, send a photo of your collection and I’ll help you choose a starting point.
Standard loose-print scanning requires photos to be removed from albums. Help with removal may be available for an additional fee; please discuss the album with me first.
Do not force stuck, fragile, or damaged photos out of an album. Send a photo of the album so we can discuss a suitable approach. Keep loose photos in labeled groups.
Yes. I can scan artwork up to 9 × 12 inches to create digital copies for sharing, archiving, or future printing. Please contact me to confirm the material, condition, and pricing.
This is separate from the standard printed-photo packages, which accept prints up to 8 × 10 inches.
Yes. I can scan paper documents up to 9 × 12 inches, generally saving them as PDF files. Tell me the page count and how you’d like the files organized so we can confirm the project and quote.
Scanning & Restoration
600 DPI is included with Starter, Standard, Family, and Generation printed-photo packages. 1200 DPI is included with Professional. Higher resolution creates more pixels and larger files, but useful detail still depends on the original photograph.
Tell me if you’re planning an enlargement so we can choose appropriately. Read the resolution guide →
Printed-photo packages include rotation, cropping, straightening, and basic color and exposure correction. I personally review the scans for consistency and presentation.
More extensive repair of tears, missing areas, or severe damage is a separately priced digital restoration service. Colorization is also separate.
Yes. Photo restoration is $60 per image and colorization is $25 per image. I work on digital files created from photos I scan or files you send me. I do not repair or alter the physical photo print.
Contact me first so we can discuss the condition, your goals, and what is realistically possible. View restoration details and examples → · View colorization →
Yes—these services can be completed entirely online. Email your photo to contact@photodigitizer.net or text it to 904-419-3570. Send the largest original file you have, rather than a screenshot, when possible.
I’ll review the file and discuss the project before work begins. An office visit is not required.
The useful print size depends on the original’s detail, condition, and file resolution. Tell me your intended size so I can assess the file and suggest an approach.
For low-resolution files, including images from older cameras or phones, AI-assisted upscaling is available for an additional fee discussed with the project details. It may help prepare an image for restoration or enlargement; results depend on the source image.
Yes. I work with a professional photo lab for new prints; I do not print in-house. Pricing depends on size, paper type, and quantity, with a $20 minimum.
Printing is separate from scanning and restoration. Tell me what you’d like before ordering so we can confirm the options and cost.
Yes. Slide scanning is offered at 5,000 DPI. Developed 35mm negative scanning is offered at 3,200 DPI, with up to six frames per strip.
These are separate services and do not count toward a printed-photo package’s photo allowance. Contact me to confirm your format and quantity.
No. I scan already-developed negatives and mounted slides, along with existing printed photos. I do not develop exposed film.
Original negatives can retain detail that is not visible in a print, but the better choice depends on their condition and your goals. Negative scanning involves more individual handling and has separate pricing.
Scanning prints is often an economical option for sharing and enjoying a family collection. If you have both, we can discuss which originals to use.
I digitize VHS, VHS-C, MiniDV, and Hi8 video tapes, as well as audio cassettes. Send a photo of unfamiliar labels so I can confirm the format before you bring or ship them.
I use professional photo and film scanners and image-editing software, including Adobe Photoshop, selected for the type of original and the work needed. Careful handling, appropriate settings, and personal review are part of the process.
Yes. View sample scans, or explore the before-and-after restoration comparisons and client slide scans. Results vary with the original image and its condition.
Receiving & Keeping Your Files
Printed-photo packages include high-quality JPG files on the listed USB Flash Drive and a Digital Download ZIP File. JPGs are convenient for viewing and sharing and can also produce excellent prints when the image has sufficient resolution.
If you need TIFF files for an editing or archival workflow, please ask before booking so we can confirm availability, delivery, and any additional cost. Other services have their own file formats and inclusions.
Download the ZIP file from the link I email you, then extract it into a regular folder before browsing or copying your photos.
- Windows: right-click the ZIP and choose Extract All.
- Mac: double-click the ZIP in Finder.
Large collections may take time to download. If you need help with your device, contact me. Keep another copy on a separate drive or backup service.
Yes. Keep your photos in labeled groups and tell me the folder names you’d like. I can group the scans using those labels and number files sequentially.
For example, a folder named “Grandma’s Photos” could contain grandmas-photos-01.jpg, grandmas-photos-02.jpg, and so on. Please discuss any special naming requirements before scanning.
Many devices can display JPG images from a USB drive, but support varies by device, drive format, and image size. Check your device’s instructions or tell me the model when planning your project.
Keep a separate backup rather than relying on the TV, photo frame, or a single USB drive.
I generally keep copies for six months so I can help with re-sending files or corrections, then permanently delete them. You can request earlier deletion.
Please keep your own backups. My temporary working copy is not a long-term storage service. Contact me promptly if you need a file re-sent.
Pricing, Pickup & Turnaround
Choose primarily by the number of printed photos in your collection. Packages range from up to 400 photos to up to 6,000 photos, with their listed resolution, USB drive, and other inclusions.
Compare packages and prices → If you’re unsure of the count, tell me what you have and I’ll help you choose.
Printed-photo packages include scanning, basic corrections, file organization using your labels, the listed USB Flash Drive, and a digital download. You work directly with me throughout the project.
When comparing quotes, check the photo count, resolution, correction, delivery, and extras. Slides, negatives, tapes, extensive restoration, colorization, and printing are separately priced. We’ll agree on any additional work before it begins.
I accept major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover, as well as Zelle, Venmo, cash, and checks. Contact me if you’d like to discuss payment arrangements for your project.
Turnaround depends on the collection size, condition, selected services, and current schedule. I personally handle the work, so we’ll confirm timing when planning your project.
Mention any deadline when you first contact me so I can confirm availability before you book.
Free pickup and delivery is available within 15 miles of San Pablo. I welcome customers throughout Jacksonville and surrounding areas, including Southside and the Beaches.
Availability outside the free-service radius must be confirmed and may cost extra. Contact me with your address to discuss arrangements.
Yes—please contact me before shipping. We’ll confirm the contents, quote, turnaround, and delivery and return arrangements first.
Use secure packaging and tracked shipping, with appropriate insurance. Keep photo groups labeled, and ask about fragile items or albums before packing. See the photo preparation guide →
Still Have a Question?
Tell me about your collection or ask anything that wasn’t answered above. I’ll personally respond and help you plan the next step.
Call or text 904-419-3570
contact@photodigitizer.net
Planning a visit?
Please contact me before stopping by—all office visits are by appointment only.
3960 Burnt Pine Drive
Jacksonville, FL 32224